Qualify to save an average of 30% by paying with HSA/FSA

Truemed allows customers to use their HSA or FSA funds on eligible health and wellness products. Customers complete a short health survey, and if approved, receive the documentation needed to use HSA/FSA funds for their purchase.

HSA (Health Savings Account) and FSA (Flexible Spending Account) are tax-advantaged accounts that allow individuals to use pre-tax dollars for eligible healthcare expenses. Using these funds can help reduce the overall cost of qualifying purchases.

Because HSA and FSA accounts use pre-tax dollars, many customers effectively save around 30% compared to paying with regular after-tax income. Actual savings vary depending on individual tax circumstances.

After selecting eligible products, you'll complete a short health survey. A licensed clinician reviews your information and, if approved, provides a Letter of Medical Necessity (LMN). This documentation allows you to use HSA/FSA funds or request reimbursement from your account administrator.

A Letter of Medical Necessity is a document issued by a licensed clinician confirming that a product is recommended to support a specific health condition or wellness goal. This documentation may make certain products eligible for HSA/FSA spending.

No. Truemed's clinician network handles the review process, so a separate doctor's appointment or prescription is typically not required.

Most health surveys are reviewed quickly, and many customers receive a decision within a few hours.

No. Eligibility is determined by a licensed clinician based on the information provided in your health survey. Approval is evaluated on an individual basis.

Depending on the merchant's setup, you may be able to use your HSA/FSA card directly at checkout after completing the qualification process.

If direct payment isn't available, you can complete the purchase using a regular credit or debit card and then submit your documentation for reimbursement through your HSA/FSA provider.

Yes. Many customers pay with a standard payment method and later submit their receipt and LMN to their HSA/FSA administrator for reimbursement.

Truemed currently supports customers with U.S.-based HSA and FSA accounts.

Reimbursement decisions are ultimately made by your HSA/FSA administrator. If additional documentation is required, you may need to provide further information to support your claim.

This depends on the merchant's checkout process. Some stores offer qualification before purchase, while others provide it after the order is completed.

For questions about products, shipping, delivery, returns, or order status, contact the store directly. For questions related to HSA/FSA eligibility, Letters of Medical Necessity, or the Truemed process, contact Truemed support.